Engaged employees are more productive, customer-focused, and profit-generating and employers are more likely to retain them. The survey’s purpose is to assist employers to develop the right programs and practices when they seek to have an impact on these two factors that are critical to employee morale and motivation. Employee engagement must focus on business results. Employees are most engaged when they are accountable and can see and measure the outcomes of their performance.
This only occurs when the goals of the business are aligned with the employee’s goals and how the employee spends their time.